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YouTube Remarketing: How to Retarget Video Viewers and Drive Conversions

Bobby Dietz
Social Media Marketing

12 min read

YouTube Remarketing: How to Retarget Video Viewers and Drive Conversions

YouTube remarketing converts 3-5x better than cold prospecting. You're re-engaging people who already know your brand—they just need the right push to buy.

This guide covers how to build YouTube remarketing audiences, create retargeting campaigns, and structure messaging that moves warm traffic toward conversion.

Why YouTube Remarketing Works

The Warm Audience Advantage

Cold prospecting:

- No brand familiarity - High skepticism - Requires full education - $0.20-0.35 CPV, $50-90 CPA typical

Remarketing:

- Already aware of brand - Lower skepticism (they engaged before) - Just need reminder or nudge - $0.12-0.22 CPV, $20-45 CPA typical

Result: 40-60% lower CPA, 2-3x higher conversion rates.

Multi-Touch Attribution Reality

Most customers don't buy on first visit.

Typical ecommerce journey:
  • See Meta ad → visit site → browse → leave
  • See YouTube retargeting ad → return → add to cart → abandon
  • Receive email reminder → click → purchase
  • YouTube's role: Mid-funnel engagement. Keeps brand top-of-mind between first touch and conversion.

    YouTube Remarketing Audiences You Can Build

    1. Website Visitors (All)

    Who: Anyone who visited your site in last 30-540 days Setup:

    - Install Google Ads remarketing tag on all pages - Create audience: Google Ads → Audiences → Website visitors → All visitors

    Best for:

    - General brand awareness to warm traffic - Reactivating past visitors who haven't returned

    Creative approach:

    - "We noticed you checked us out. Here's what you missed..." - New arrivals, seasonal collections - General value proposition

    Budget allocation: 20-30% of remarketing spend

    2. Product Page Viewers (Non-Purchasers)

    Who: Visited specific product pages but didn't buy Setup:

    - Tag specific product page URLs - Create audience excluding purchase confirmation page visitors

    Best for:

    - Highest intent (they were interested in specific products) - Dynamic remarketing (show exact products viewed)

    Creative approach:

    - Product benefits they didn't see on first visit - Customer reviews/testimonials for that product - "Still thinking about [Product]?" messaging

    Budget allocation: 30-40% of remarketing spend (highest ROI)

    3. Cart Abandoners

    Who: Added products to cart but didn't complete purchase Setup:

    - Tag cart page visitors - Exclude purchase confirmation page visitors - Shorter window (7-14 days, not 30+)

    Best for:

    - Absolute highest intent - Urgency and incentive messaging works well

    Creative approach:

    - "Complete your order" messaging - Free shipping or discount offer - Show products left in cart (if using dynamic remarketing)

    Budget allocation: 25-35% of remarketing spend

    4. Video Engagers

    Who: Watched 25%, 50%, or 100% of previous YouTube ad Setup:

    - Google Ads → Audiences → YouTube users → Video engagement - Choose percentage threshold (25/50/75/100%) - Select specific videos or channel

    Best for:

    - Sequenced storytelling (show different message based on previous engagement) - Moving interested viewers down funnel

    Creative approach:

    - Different angle or benefit than first video - Address objections not covered in first ad - Stronger CTA / offer if they watched first ad but didn't convert

    Budget allocation: 10-15% of remarketing spend

    5. YouTube Channel Subscribers/Viewers

    Who: Subscribed to your channel or watched your videos Setup:

    - Google Ads → Audiences → YouTube users → Channel engagement - Select your channel

    Best for:

    - Engaging organic audience with promotional messages - Driving subscribers toward first purchase

    Creative approach:

    - "Thanks for subscribing! Here's an exclusive offer..." - VIP/community messaging - New product launches to engaged audience

    Budget allocation: 5-10% of remarketing spend

    6. Past Customers

    Who: Completed purchase (Customer Match via email list upload) Setup:

    - Upload customer email list - Google matches to YouTube accounts (40-60% match rate)

    Best for:

    - Driving repeat purchases - Cross-selling related products - Loyalty/retention campaigns

    Creative approach:

    - "Welcome back!" messaging - New arrivals since last purchase - Loyalty rewards or VIP offers - Complementary products to previous purchase

    Budget allocation: 5-10% of remarketing spend

    Audience Segmentation Strategy

    Don't lump all warm traffic together. Segment by intent and recency.

    By Intent Level (High to Low)

    Tier 1: Hot (Ready to Buy)

    - Cart abandoners (last 7 days) - Product page viewers (last 14 days) - Repeat site visitors (3+ visits, last 14 days)

    Tier 2: Warm (Considering)

    - Product page viewers (15-30 days ago) - Video engagers (50%+ watch rate) - Site visitors (2+ pages, last 30 days)

    Tier 3: Cool (Aware but Distant)

    - All site visitors (30-90 days ago) - Video engagers (25-50% watch rate) - Channel viewers

    Budget weighting:

    - Tier 1: 50-60% of remarketing budget - Tier 2: 25-35% - Tier 3: 10-20%

    By Recency

    Fresh (Last 7 Days)

    - Higher bids, aggressive messaging - Time-sensitive offers work well - High conversion probability

    Recent (8-30 Days)

    - Standard bids - Value-focused messaging (benefits, social proof) - Medium conversion probability

    Stale (31-90 Days)

    - Lower bids - Broad awareness messaging - Lower conversion probability (but cheap re-engagement)

    Past 90 Days:

    - Usually not worth targeting (too cold, treat as new customer)

    Campaign Structure for Remarketing

    3-Campaign Framework

    Campaign 1: High-Intent Remarketing

    - Audiences: Cart abandoners, product page viewers (last 14 days) - Budget: 50% of remarketing spend - Bid strategy: Target CPA (aggressive) - Creative: Urgency, offers, specific product focus

    Campaign 2: Mid-Intent Remarketing

    - Audiences: Site visitors (2+ pages, 15-30 days), video engagers - Budget: 30% of remarketing spend - Bid strategy: Target CPA (moderate) - Creative: Benefits, social proof, objection handling

    Campaign 3: Low-Intent Remarketing

    - Audiences: All site visitors (30-90 days), channel viewers - Budget: 20% of remarketing spend - Bid strategy: Maximize conversions (low CPA target) - Creative: General awareness, new arrivals, seasonal messaging

    Frequency Capping

    Balance: Stay visible without annoying. Recommended caps: High-intent audiences (cart abandoners, product viewers):

    - 5 impressions/day for first 3 days - 2 impressions/day for days 4-7 - Pause after 7 days (they've moved on)

    Mid-intent audiences (site visitors, video engagers):

    - 3 impressions/day for first 14 days - 1 impression/day for days 15-30

    Low-intent audiences (stale visitors):

    - 2 impressions/week (not daily)

    Signs you're over-serving:

    - Frequency >5 per user - CTR declining week-over-week - Rising CPM without CPA improvement

    Fix: Reduce frequency cap or pause underperforming ads.

    Creative Strategy by Audience Type

    Different audiences need different messages. Don't show the same ad to everyone.

    For Cart Abandoners

    Hook:

    - "Still thinking about your order?" - "You left something behind..." - "Complete your purchase and get free shipping"

    Body:

    - Show products from their cart (if using dynamic remarketing) - Address common objections (shipping cost, return policy, guarantee) - Create urgency ("Offer expires in 24 hours")

    CTA:

    - "Complete Order Now" - "Finish Checkout" - Include promo code if offering discount

    Tone: Helpful reminder, not pushy.

    For Product Page Viewers

    Hook:

    - "Noticed you were looking at [Product]..." - "Here's what other customers love about [Product]" - "Still interested in [Product]?"

    Body:

    - Highlight benefits they may have missed - Show customer testimonials/reviews - Demonstrate product in use

    CTA:

    - "Shop [Product] Now" - "See Why [X] Customers Love It"

    Tone: Educational, helpful.

    For General Site Visitors

    Hook:

    - "Welcome back to [Brand]" - "What's new since you last visited" - "Missed us?"

    Body:

    - New arrivals or bestsellers - Brand story or differentiators - Seasonal promotion or collection

    CTA:

    - "Shop Now" - "Explore New Arrivals"

    Tone: Friendly, inviting.

    For Video Engagers (Sequenced Messaging)

    Ad 1 (Prospecting):

    - Introduced product, showed key benefit

    Ad 2 (Remarketing to viewers of Ad 1):

    - Different benefit or use case - Social proof (customer results) - Address objection ("Is it worth the price?")

    Ad 3 (Remarketing to viewers of Ad 2 who didn't convert):

    - Limited-time offer - Urgency messaging - Final push toward conversion

    Strategy: Progressive storytelling. Each ad builds on previous.

    For Past Customers

    Hook:

    - "Thanks for being a [Brand] customer" - "You're going to love what we just launched" - "Exclusive offer for our best customers"

    Body:

    - New products since last purchase - Cross-sell related items ("You bought [X], you'll love [Y]") - Loyalty rewards or referral program

    CTA:

    - "Shop New Arrivals" - "Claim Your VIP Discount"

    Tone: Appreciative, exclusive.

    Dynamic Remarketing: Show Exact Products Viewed

    What It Is

    Personalized ads showing the specific products each viewer browsed on your site.

    Example: Viewer looked at blue running shoes → ad shows blue running shoes (not generic brand ad).

    Requirements

    - Google Merchant Center account with product feed - Remarketing tag with dynamic parameters (product ID, category, value) - Dynamic remarketing campaign setup in Google Ads

    Benefits

    - 40-60% higher CTR than generic ads - Lower CPA (highly relevant) - Automated personalization (no manual creative work per product)

    Best For

    - Large catalogs (50+ SKUs) - Products where specific items matter (fashion, home goods, tech) - Brands with high repeat browse behavior

    Setup Process

    1. Create Product Feed:

    - Upload catalog to Google Merchant Center - Include product IDs, titles, images, prices

    2. Update Remarketing Tag:

    - Add dynamic parameters to tag: - Product ID - Product value - Product category - Fire on product pages, cart, purchase

    3. Build Dynamic Campaign:

    - Google Ads → New Campaign → Dynamic Remarketing - Link to Merchant Center feed - Create ad templates (Google populates with product data)

    4. Test Creative Templates:

    - Try different layouts (single product vs. carousel) - Test headlines ("Still interested?" vs. "Complete your order") - Monitor performance by product category

    Integration with Other Remarketing Channels

    YouTube works best as part of a multi-channel remarketing strategy.

    YouTube + Meta Retargeting

    Strategy:

    - Visitor comes to site via Meta ad → leaves - Retarget on YouTube (different creative, longer storytelling) - Retarget on Meta (carousel, direct response offer)

    Why both: Different platforms, different contexts. YouTube = lean-back viewing (awareness). Meta = lean-in scrolling (conversion).

    YouTube + Google Display Retargeting

    Strategy:

    - YouTube ads for active retargeting (video, engaging) - Display ads for passive reminders (banner, lower cost)

    Budget split: 60-70% YouTube, 30-40% Display

    YouTube + Email Retargeting

    Strategy:

    - Email cart abandonment flow (immediate, owned channel) - YouTube retargeting (reinforces email, catches non-openers)

    Timing:

    - Email: Immediate (1 hour after abandonment) - YouTube: 24-48 hours after (visual reinforcement)

    Coordinate messaging: Email offers 10% off → YouTube ad mentions same offer. Learn more: Email Marketing Strategy for Ecommerce

    Measurement and Optimization

    Key Metrics for Remarketing

    Performance:

    - CPA (Cost Per Acquisition): Target 40-60% lower than prospecting - ROAS (Return on Ad Spend): Target 3:1+ for retargeting (vs. 1.5-2:1 prospecting) - Conversion rate: 2-5% for remarketing (vs. 0.5-1.5% prospecting)

    Engagement:

    - View rate: 25-40% (higher than prospecting) - CTR: 0.8-2.0% (higher than cold audiences) - Watch time: 50%+ average view duration

    Audience health:

    - Audience size: Minimum 1,000 users per audience (ideally 5,000+) - Frequency: 3-5 impressions per user (not 20+)

    Optimization Checklist

    Weekly:

    - Review frequency by audience (reduce if >5 per user) - Check audience sizes (pause audiences <500 users) - Exclude recent purchasers (no point retargeting people who just bought)

    Bi-weekly:

    - Refresh creative (prevent ad fatigue) - Test new hooks or offers - Adjust bids by audience performance

    Monthly:

    - Analyze view-through conversions (measure delayed impact) - Review attribution reports (YouTube's role in multi-touch journeys) - Assess budget allocation across remarketing tiers

    Common Remarketing Mistakes

    1. One-Size-Fits-All Creative

    Cart abandoners need different messaging than casual browsers. Segment and tailor.

    2. Not Excluding Recent Purchasers

    Wasting budget showing ads to people who bought 2 days ago.

    Fix: Create exclusion audience of purchases in last 7-30 days (depending on repurchase cycle).

    3. Remarketing Too Long

    Someone who visited 6 months ago is essentially a new customer.

    Fix: Cap remarketing window at 90 days (60 days for best efficiency).

    4. Ignoring Frequency Caps

    Showing same ad 20x/day creates ad fatigue and brand annoyance.

    Fix: Set 3-5 impressions/day max.

    5. No Dynamic Remarketing for Large Catalogs

    Showing generic brand ad when you could show the exact product they viewed.

    Fix: Set up dynamic remarketing via Merchant Center.

    How ATTN Manages YouTube Remarketing

    At ATTN Agency, remarketing is the foundation of our YouTube strategy—prove profitability there first, then expand to prospecting.

    Our approach:
  • Audit website traffic volume to determine viable audience sizes
  • Build 4-6 remarketing audiences by intent and recency
  • Create audience-specific creative (different messages for cart abandoners vs. general visitors)
  • Set aggressive frequency caps (3-5/day max)
  • Exclude recent purchasers and low-value visitors (bounce in <10 seconds)
  • Run dynamic remarketing for catalogs with 20+ SKUs
  • Coordinate with email and Meta retargeting for multi-channel coverage
  • Real example: For an apparel brand, we segmented remarketing into 5 audiences:
  • Cart abandoners (7 days): 5.2:1 ROAS, $18 CPA
  • Product viewers (14 days): 4.1:1 ROAS, $24 CPA
  • Category browsers (30 days): 3.2:1 ROAS, $32 CPA
  • Homepage visitors (30 days): 1.9:1 ROAS, $51 CPA
  • Past customers (90 days): 4.8:1 ROAS, $21 CPA
  • Blended remarketing ROAS: 3.8:1 vs. 1.4:1 for prospecting.

    Conclusion

    YouTube remarketing is the highest-ROI component of most YouTube strategies. Start here to prove the channel works, then expand to cold prospecting.

    Quick framework:
  • Build 3-5 remarketing audiences (cart abandoners, product viewers, site visitors, video engagers, past customers)
  • Create audience-specific creative (different messages for different intent levels)
  • Set frequency caps (3-5 impressions/day)
  • Exclude recent purchasers
  • Monitor and optimize weekly
  • Minimum requirements:

    - 1,000+ monthly website visitors (to build viable audiences) - Conversion tracking installed - 2-3 creative variations per audience - $500-1,000/month budget minimum

    If you can make remarketing profitable, you have a repeatable system. Scale traffic at top of funnel, YouTube remarketing recaptures and converts.

    Ready to build a YouTube remarketing strategy that actually drives sales? Work with ATTN Agency to set up campaigns optimized for conversion, not just reach. Related reading:

    - YouTube Ads for Ecommerce: Complete Guide - Google Display Ads for Ecommerce: Retargeting Strategy - Facebook Retargeting Ads for Ecommerce

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