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Tru Earth
Case study · Meta

Growing beyond the audience that built the brand.

How Tru Earth, a laundry brand that sells largely in store, reached younger buyers on Meta while lowering its cost per acquisition.

ClientTru EarthChannelMetaWindowThree quarters
Tru Earth
-32%Cost per acquisition
Cost per acquisition
-32%

From quarter one to quarter three.

ROAS
+59%

From 0.49x to 0.78x, with much of Tru Earth's revenue landing in retail stores.

Purchases
2,205

Up from 2,150, on 28% less spend.

The challenge01

Older buyers drove Tru Earth's strongest performance, but growth had stalled. Strict age restrictions kept younger buyers out of most campaigns, the older audience had hit a ceiling, and the brand wasn't reaching a younger demographic. Summer made it harder: reach drops while competition stays the same, and CPMs rose in May in both the United States and Canada.

The approach02
  • Built campaigns and strategy around activating younger audiences.
  • Tested and pushed more UGC-style content that appealed to younger buyers.
  • Relaxed targeting to almost fully unrestricted, letting Meta find the audience.
  • Moved more spend to campaigns not optimized for conversions, which had a big impact on younger demographics.
The results03
SpendPurchasesCPAROAS
Quarter 1Baseline2,150Baseline0.49x
Quarter 2+17%2,605-10%0.59x
Quarter 3-28%2,205-32%0.78x

Younger demographics were activated across the board, and performance improved with them.

In store, too04

Tru Earth sells much of its volume at retail, so ATTN also runs branded awareness campaigns built to drive in-store sales lift. The client has reported positive results from them, and has kept increasing those budgets as a result.

Lessons05
  • Investing in platform-native creative is non-negotiable.
  • Leaning on an older audience for short-term results can become a long-term ceiling.
Your turn

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