Put your brand in their hands.
Direct mail built on real data, tied into your email and SMS, and tracked all the way to the order. For DTC and retail brands that want growth beyond the feed.
No hype. No long term contracts. Pure results.
PostPilot Certified MailMaster
Trusted by brands like
Certified MailMasters.
Sending a postcard is easy. Making mail perform like a real revenue channel takes training, and we've done it.
ATTN holds the Certified MailMaster designation through PostPilot's agency certification program. The training covers the whole life of a mail program, from early planning and audience building through launch and ongoing optimization, all inside the PostPilot platform.
If you're looking to grow beyond Meta and Google, the certification tells you something useful: your agency has been vetted on how to run mail with the same performance mindset you'd expect from paid media.
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Held to a performance standard
Every campaign has a goal, an audience, and a way to measure it, just like your other channels.
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Fluent in the platform
We work inside PostPilot daily, which means faster launches and sharper tests.
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Built into your bigger plan
Mail is planned alongside your email, SMS, and paid efforts, so each channel supports the others.
Tangible. Trackable. Profitable.
Ad costs keep climbing. Inboxes keep filling up. Meanwhile, a physical mailer lands in someone's hands, sits on the counter, and gets noticed. That's attention you don't have to bid for.
The old objection to mail was that you couldn't measure it. That's no longer true. With QR codes, unique URLs, and matchback reporting, every mailer ties back to real orders and real revenue.
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Tangible
No algorithm decides whether your message gets seen. It arrives, and it stays.
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Trackable
Every campaign connects to orders, so you know what worked and what to do next.
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Profitable
Mail earns its place in the plan by driving incremental revenue, not by looking good in a mockup.
Mailers we've made for our clients.
The catalog, rebuilt for performance.
The old catalog was slow to produce, expensive to print, and impossible to measure. We plan, design, and mail modern catalogs through PostPilot, with the same targeting and reporting you expect from your digital channels.
- Designed by our team, in your brand.Product, lifestyle, and customer photography laid out to sell, with a clear next step on every spread.
- Mailed to the right households.Audiences built from your Klaviyo and order data: lapsed buyers, seasonal shoppers, subscribers worth upgrading.
- Tested, not guessed.Split versions by segment, offer, or cover, then keep scaling the version that pays back best.
- Measured to the order.Matchback reporting ties every catalog to real revenue, so mail earns its budget like any other channel.
Flip through the Bones Coffee catalog ATTN designed.
Sixteen pages built around the Bones skeleton mascot, moving from summer flavors to fall, with the Bones Coffee Subscription as the next step. Click a page or use your arrow keys to turn it.
A play for every stage.
Direct mail is a toolkit, not a single tactic. We pick the play that fits where each customer is in their journey: stranger, window shopper, or loyal fan.
Retargeting
Re-engage people who already showed interest
SiteMatch powered by PostPilot
Most site visitors leave without leaving a trace. SiteMatch gives that anonymous traffic a next step: a postcard sent to their home after they've gone.
CartMatch powered by PostPilot
When a shopper ignores your abandonment emails and texts, a mailer gets you one more shot, in a spot where almost nobody else is competing for their attention.
MailMatch powered by PostPilot
Got an email address but no mailing address? MailMatch links the two, so subscribers who never bought can still receive a postcard.
Prospecting
Reach new customers outside the feed
Lookalike Audiences
We build audiences modeled on your best customers, so the households you mail resemble the ones already buying from you.
Shared Mailers
A budget-friendly way to get discovered by new households without funding a full solo send.
ShopDrops powered by PostPilot · Retail
Made for brands with physical stores: mailers aimed at nearby households that look like your in-store buyers, designed to send people through your doors.
Retention
Get more from every customer you've earned
Win-Back
Customers drift. A well-timed mailer can pull lapsed buyers and cooled-off subscribers back into the fold.
Cross-Sell
Purchase history tells you what someone is likely to want next. We use it to suggest it, and grow what each customer is worth over time.
VIP
A handwritten note, signed and sent to your best customers. Small gesture, long memory.
Not sure where to start? We'll look at your funnel and tell you which play to run first.
Mail that plugs into the tools you already use.
Email and SMS are fast and inexpensive, but some shoppers never respond to either. Direct mail picks up where those channels leave off, recovering revenue without adding another tool to manage.
×PostPilot
×PostPilot- 1Cart abandoned
A shopper leaves items behind.
- 2Email and SMS reminders
Messages go out right away.
- 3Three days, no order
The shopper still hasn't bought.
- 4Mailer queued
A webhook inside the flow triggers a mailer automatically.
- 5Back to buy
The mailer lands, and the shopper returns to check out.
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Fires on behavior, not on a schedule
Mailers launch from the same Klaviyo flows your team already runs. No spreadsheets, no uploads, no extra system to manage.
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Digital first, mail second
Email and SMS go out first because they're quick and cheap. Mail only goes to people who haven't converted, so postage goes where it's most likely to pay off.
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Works well beyond carts
The same trigger-then-fallback logic applies to browse abandonment, post-purchase, win-back, and VIP flows.
Everything between idea and doorstep.
One team handles the full program, so nothing gets lost between strategy, creative, and the mailbox.
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Audience segmentation & targeting
We decide who gets mail, and who doesn't, using your customer, site, and ad data.
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Creative design & copywriting
Mailers built to earn attention in the few seconds they get, and to match your brand.
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Print production & fulfillment
Printing, mailing, and timing handled start to finish.
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QR code & unique URL tracking
Every piece is built so a scan or a visit can be tied back to the campaign.
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Matchback reporting & attribution
We match orders back to who received mail, so you see real revenue impact.
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Cross-channel integration
Mail runs alongside your email, SMS, and paid media, not in a silo.
Real brands, real results.
Frequently asked questions.
Do you have long term contracts?
After the first three months, our contracts are month to month, allowing you flexibility to adjust your strategy to market conditions.
Do I have to sign on for all services?
Our service offerings are a la carte, meaning you can choose to include or exclude platforms or services as needed. We are here to help solve your problems, whatever they might be.
Does direct mail work for DTC brands, or just retail?
Both. For DTC brands, mail typically supports acquisition, retargeting, and retention. For brands with physical stores, we can target households near your locations to help drive in-store visits.
How does direct mail fit with my email and SMS?
It runs as a step inside your existing flows. If a shopper doesn't respond to email or SMS, a mailer can be triggered automatically from Klaviyo through our PostPilot integration.
How do you measure results?
Through QR codes, unique URLs, and matchback reporting, we tie orders back to the mailers that drove them.
What is a Certified MailMaster?
It's PostPilot's certification for agencies trained to run direct mail strategy and execution inside the PostPilot platform. ATTN is certified.
How do you stay up to date with industry trends and changes?
As an agency that represents countless disruptor and challenger brands, we are constantly working with our SaaS partners, platform reps, and data providers to understand what is happening, why it might be happening, and how to react to changes.
Can you provide success stories or references?
You can find our case studies and success stories on our case study directory, and our client testimonials throughout the site.
Still have questions? Talk to our team.
No hype. No long term contracts. Pure results.
Tell us about your brand and your goals. We'll show you where direct mail fits and what it could do for you.
Or see our case studies